This is an Ofqual regulated qualification, awarded by Focus Awards. Here's what we'll cover in the course...

You'll study all of the critical topics involved in providing advice & guidance. Take a look at the module titles here...

    1. Welcome to your Level 3 Certificate in Advice and Guidance qualification (RQF)

    2. Downloadable resources - Glossary of Terms

    3. Upload a copy of your CV

    1. Understand factors that contribute to effective communication with clients

    2. Be able to establish effective communication with clients

    3. Understand and demonstrate how to minimise difficulties when communication with clients

    4. Module 1 Written Assessment Questions

    5. Module 1: Work- based evidence of how you establish communication with clients

    1. Be able to enable clients to decide whether to use the service and how they can use the services

    2. Be able to identify and provide accurate information required by clients

    3. Understand the services provided by other suitable services and demonstrate how to provide information to clients

    4. Module 2 Wtitten Assessment Questions

    5. Module 2 Work based evidence: Expert Witness Testimony

    1. Be able to assess own contribution to the the work of the service

    2. Be able to develop to achieve work objectives

    3. Module 3 Work based evidence: CPD record

    4. Module 3 Assessment Quiz - Review own contribution to the service

    5. Module 3 Work based evidence: Expert Witness Testimony

    6. Module 3 Work based evidence: Evidence of working with Clients

    1. Understand legislation and codes of practice which impact on their role

    2. Understand how to deal with urgent situations

    3. Be able to record contacts, interactions, agreements and provision of information

    4. Understand the actual or potential effect of own values, beliefs, attitudes and behaviours when working

    5. Understand why the effectiveness of methods may vary depending upon the situaton and clients involved

    6. Module 4 Work based evidence: Personal statement - Understand the importance of legislation and procedures

    7. Module 4 Assessment Quiz - Understand the importance of legislation and procedures

    1. Be able to enable clients to explore their issues

    2. Be able to sustain interactions with clients and bring interactions to a close effectively

    3. Module 5 Assessment Quiz - Develop interactions with clients

    4. Module 5 Work based evidnce: Personal Reflective Account

    5. Module 5 Work based evidence: Evidence of working with Clients

    6. Module 5 Work based evidence: Evidence of working with clients

Level 3 Certificate Information, Advice & Guidance - Online learning

  • £350.00
  • Online learning with some video evidence required
  • Qualified, experienced tutors
  • Flexible enrolment. Study at your own pace

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