Level 3 Certificate in Information, Advice & Guidance RQF
This course is perfect if you are looking for recognition of the support and guidance you offer to others as part of your job or perhaps, a voluntary role.
You'll study all of the critical topics involved in providing advice & guidance. Take a look at the module titles here...
Welcome to your Level 3 Certificate in Advice and Guidance qualification (RQF)
Understand factors that contribute to effective communication with clients
Be able to establish effective communication with clients
Understand and demonstrate how to minimise difficulties when communication with clients
Module 1 Written Assessment Questions
Module 1 Assessment Matrix
Be able to enable clients to decide whether to use the service and how they can use the services
Be able to identify and provide accurate information required by clients
Understand the services provided by other suitable services and demonstrate how to provide information to clients
Module 2 Wtitten Assessment Questions
Be able to assess own contribution to the the work of the service
Be able to develop to achieve work objectives
Understand legislation and codes of practice which impact on their role
Understand how to deal with urgent situations
Understand why the effectiveness of methods may vary depending upon the situaton and clients involved
Be able to enable clients to explore their issues